THE collectatoy.com GUARANTEE  

If, for any reason, you are not satisfied with your item we will refund your purchase price in full. This applies worldwide, provided the item is returned, by prior arrangement, in the condition received.

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Whilst every care is taken to ensure all our modern models are in good new condition, the nature of our offer means that, unless otherwise stated, items are from previously purchased collections and are, therefore not "ex shop" stock.
 
If any faults exist,such as damage to box etc, these are always described,  

Vintage models vary in condition and are as described,